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Joshin has established a Sustainability Committee and a Risk Management Committee, both chaired by the Director, President and Executive Officer. These two committees work in coordination to oversee overall compliance while promoting the Company’s growth strategy. To further strengthen this structure, the Company transitioned into being a company with an Audit and Supervisory Committee in June 2025. By substantiallydelegating authority over business execution decisions, this structure speeds up management while allowing the Board of Directors to focus on discussions from a medium- to longterm perspective, such as management policies and growth strategies. The Audit and Supervisory Committee, which serves as the core of the compliance framework, is comprised entirely of independent outside directors. Working closely with the Internal Audit Division, the committee monitors from an independent, third-party standpoint whether the Company’s compliance promotion framework is functioning appropriately. The Internal Audit Division reports directly to the company president, but the instructions and orders of the Audit and Supervisory Committee take precedence.
We have formulated the Joshin Group Code of Conductas the foundation for promoting compliance. This code shows the course of action that all employees working for the Group should take, as well as the assessment criteria and the guidelines for action that must be followed. This Code of Conduct, along with the Joshin Group Anti-Corruption Policy, sets out the behavior required of various stakeholders, as well as compliance with laws and social norms, fair trade practices, conservation of the environment, handling personal information, policy on purchasing products, etc., and guidelines for activities within the supply chain. The Code of Conduct is used as a basic tool for training of employees by category including company orientation and schooling for promotion.
Compliance Promotion System
To prevent and promptly correct illegal and misguided acts, and to improve the capability to govern these acts, the Company uses a public interest notification system as our whistleblowing program. This system is made available not only to the employees of the Group, but also to the employees of franchisees, staff of business partners and contractors, as well as former employees as prescribed by laws.
It guarantees the protection of whistleblowers, including measures to prevent disadvantage to whistleblowers resulting from their reporting, and accepting of anonymous reports.
In order to prevent information that could identify the whistleblower from leaking, and to thoroughly communicate confidentiality obligations not only to employees involved with whistleblowing, but to all Group employees, these requirements have been applied to the Group Code of Conduct and regulations and procedures have been established.
[Whistleblower cases (number of cases) (FY 2024)] 97 (20 harassment cases, 1 legal violation case, and 76 other cases)
Joshin Group Public Interest Notification System
