Connecting People and Society to the Future with a Smile

Joshin  has identified the management vision and material (high-priority) issues by taking a backcasting approach from a medium- to long-term perspective, guided by its philosophy: connecting people and society to the future with a smile. 

Through this website, the Company will present, to a wide range of stakeholders, including its shareholders and investors, the direction in which the Joshin Group aims to move, and its business activities and ESG initiatives that will form the foundation of its value creation, while aiming to further improve its sustainable corporate value through constructive dialogue with stakeholders.

This page on sustainability basically covers the same information described in the Integrated Report of Joshin Corporation with the latest initiatives and data to be updated and added when necessary.

Message from Directors

※English Version Coming Soon

Messages from Outside Directors

Norihiro Itano
Outside Director

Supporting sustainable growth in changing times through frontline capabilities and an enterprising spirit

Up to now, I’ve been involved in production technology and promoting IT/DX at the front line of a B2B business of a Japanese materials manufacturer. I hold the deepest respect for the efforts of employees in the distribution and home appliance industries who spend every day alongside customers providing value on the front lines.

 

My duty is to provide appropriate oversight of management from my independent, outside standpoint, while also encouraging the Company to leverage its strengths and to address its management issues from a medium- to long-term perspective. As the business environment undergoes seismic changes due to the rapid evolution of AI, digitalization, and increased geopolitical risks, I will help make governance more robust and transparent to achieve sustainable growth and increase corporate value.

 

It’s the insights and enthusiasm of each of our employees working in both stores and back offices that will be the power forging the future of Joshin. While valuing the viewpoints of our shareholders and customers, I will also listen sincerely to feedback from employees as I put all my efforts into realizing a better vision of what the Company should be.

Michiko Funamoto
Outside Director

Aiming for sustainable growth and increased corporate value by capturing changes in the market

Our industry’s environment is changing as uncertainties are rising around the world and Japan faces the issues of higher inflation, population decline, and labor shortages, as well as the digitalization of consumer behavior. For Joshin to grow sustainably, it’s important for us to be an organization that treats stores, e-commerce, delivery, and after-sales service as an integrated whole, translates customer needs into enhanced products and services and improved operations, leverages frontline knowledge in management decisions, and can execute management policies.

 

Through my involvement in the management of a retail company, I have placed importance on making investment decisions based on numerical data after understanding changes in lifestyles and purchasing behavior, and on allocating resources to support competitiveness over the medium to long term.

 

I will use my experience of confronting management issues from both financial and business development perspectives in diverse business domains in Japan and overseas to support Joshin in increasing customer value and profitability, while also balancing growth investment with financial discipline.

 

Additionally, I will incorporate into management the insights gained from market trends, the capital markets’ assessment of the Company, and dialogue with stakeholders to improve the quality of decision-making from the independent standpoint of an outside director, thereby contributing to the sustainable enhancement of Joshin’s corporate value.

Kazumi Yoshikawa
Outside Director, Audit and
Supervisory Committee member

Monitoring and governance to support managerial decision-making

As the market environment changes significantly, the Board of Directors plays a critical role in enhancing corporate value by making swift and appropriate management decisions. To do this, it’s essential to monitor the information that forms the basis of management decisions in a timely and appropriate manner to identify the signs of change at an early stage.

 

With this in mind, I’ve drawn on my knowledge and experience as a certified public accountant at many companies during their transition into a company with an Audit and Supervisory Committee to improve the transparency and appropriateness of management decisions at the Board of Directors from financial, accounting, and internal control perspectives. I verify from multiple viewpoints the information required for management decisions while taking into account changes in the industry environment, and I continuously check data such as profits and losses by category, channel, and store through reports from the management team. For the implementation of Joshin Reborn Action 2026 as well, I make recommendations to facilitate managerial decision-making based on appropriate information sharing. Furthermore, my work to enhance the succession plan as a member of the Nomination and Compensation Committee will help form a Board of Directors that supports a sustainable increase in corporate value.

Kazuko Otsuki
Outside Director, Audit and
Supervisory Committee member

Pursuit of capital efficiency and culmination of Joshin’s uniqueness

We launched the new JT-2028 Management Plan (hereafter, the “New Medium- Term Plan”) after falling short of our targets for profitability and capital efficiency indicators under the JT-2025 Management Plan (previous Medium-Term Plan). Under the new plan, Joshin Reborn Action 2026 in particular sets out a clear direction of streamlining assets and expanding intangible assets by closing unprofitable stores and reinvesting in human capital. As an outside director who is a certified public accountant, I particularly want to direct my energy to the rebuilding of the business foundation in the transformation phase, and the reduction of property, plant and equipment, focusing on whether these are leading to a solid increase in corporate value.

 

In the area of finance and accounting, I closely monitor risk management for the temporary losses arising from the closure of unprofitable stores, strict inventory assessments, and improvements in turnover rates, and in the area of capital policy, I closely monitor further improvements in ROE and the steady implementation of the reduction in cross-shareholdings. From the standpoint of governance, by conducting appropriate ROI monitoring of growth investments such as human capital, private-brand products, and tailored renovations, and effectively overseeing the optimal allocation of management resources and risk management, I aim to provide an impetus for a further increase in PBR and sustainable growth.

 

Even as we undergo a period of transformation in the home appliance retail industry, I want to hold on to the uniqueness of Joshin, sharing with all stakeholders our brand slogan of “Bringing smiles to people and communities,” while conducting careful oversight to ensure the successful implementation of the New Medium-Term Plan.

Joshin Group’s ESG

External Recognition