“We wish to sincerely convey what is truly valuable.”
As values continue to diversify, Joshin has always taken the customer’s point of view to remain aware of what customers truly desire at any given moment, with commitment to the slogan “Sincere Service.” To embody this philosophy, we have established the Joshin Group Declaration on Actions as a basic policy covering the activities of each and every one of us.
In the spirit of our Corporate Credo of “Thoughtfulness,” Joshin will continue to challenge itself in order to provide Sincere Service.
- Together with our employees
Joshin will respect the human rights and diversity of all employees,link the growth of each individual to the growth of Joshin, andcontribute to the realization of an affluent society.
- Our pledge to our customers
Joshin will embody Wholehearted Customer Service through hospitality delivered with a smile.
Joshin will aim to be customers’ first choice by providing products and services that support a safe and comfortable life.
- Our pledge to society
Joshin will comply with laws and regulations and act honestly with high ethical standards.
Joshin will create a sustainable future by deepening harmony with the global environment and synergies with local communities.
- Our pledge to our suppliers and business partners
Joshin will build relationships of trust through fair and sound transactions.
Joshin will co-create new social value through partnership with our suppliers and business partners.
- Our pledge to our shareholders and investors
Joshin will aim to enhance its sustainable growth and medium- to long-term corporate value through transparent disclosure of information and sincere dialogue.
Representative Director, President and Chief Executive Officer
