Company Overview

Joshin Denki Co., Ltd.

6-5, Nipponbashi-nishi 1-chome, Naniwa-ku, Osaka City, 556-8550, Japan

Phone: +81-6-6631-1221

May 11, 1948

February 2, 1950

¥408,460 million (consolidated) / ¥406,502 million (nonconsolidated) As of March 31, 2023

8,906 (consolidated)

Males: 5,651 / Females: 3,255 (including temporary employees) As of March 31, 2023

¥15,121 million As of March 31, 2023

Prime Market

Ryuhei Kanatani, Representative Director, President and Executive Officer

Sales of home appliances, information communication equipment, entertainment products, housing equipment, and related products, as well as incidental businesses. Delivery, installation, repair and maintenance of products. Product supply to subsidiaries and franchises. Long-term repair warranty operations.

221 (206 directly managed stores, 10 affiliates, 5 franchises) As of March 31, 2023

30 As of March 31, 2023

Hyogo Kyoto Joshin Co., Ltd.

Shiga Joshin Co., Ltd.

Wakayama Joshin Co., Ltd.

Tokai Joshin Co., Ltd.

Kanto Joshin Co., Ltd.

Hokushinetsu Joshin Co., Ltd.

J.P.S Trading Co., Ltd.

Joshin Service Co., Ltd.

JAPRO Co., Ltd.

J.E. Next Co., Ltd.

Joshin TEC Co., Ltd.

JSD Insurance Pte. Ltd.

Resona Bank, Limited

MUFG Bank, Ltd.

Sumitomo Mitsui Banking Corporation

Mitsubishi UFJ Trust and Banking Corporation

Sumitomo Mitsui Trust Bank, Limited

The Bank of Nagoya, Ltd. and other

Joshin Denki Shokai is founded at 33 Nipponbashi-suji 4-chome, Naniwa-ku, Osaka City.

Incorporates itself as Joshin Denki Sangyo.

Switches its business from a home appliance parts store to a home electronics and appliance store format.

Sets up a service department, the first in the industry.

Changes the company name to Joshin Denki Co., Ltd.

Opens Ibaraki Store in Ibaraki City of Osaka Prefecture as the first store in the satellite cities of Osaka.

Formulates its corporate credo of “Thoughtfulness.”

Opens Neyagawa Store in Neyagawa City of Osaka Prefecture as the first store of the home electronics and appliance store chain.

Introduces service cars equipped with a radiotelephone.

Hiromitsu Jogu is appointed Director and President.

Establishes “Sincere Service” as its sales slogan.

Lists its stock on the Second Section of Osaka Stock Exchange.

Establishes a delivery department (current Joshin Service Co., Ltd.)

Pioneers an interest-free credit payment service (Rakuraku Credit) in the industry.

Pioneers TV shopping service in the industry.

Becomes the largest retailer in annual sales of air conditioners in Japan.

Joshin Denki Labor Union is formed.

Establishes Nipponbashi Main Store (current Super Kids Land Main Store), Joshin’s first large-scale store.

Establishes Nipponbashi Ichibankan Store, a large-scale store with the largest multistory parking lot in the Osaka area.

The store, currently operated as Nipponbashi Store, will be reopened as Shin-Nipponbashi Ichibankan Store (provisional name).

Lists its stock on the First Section of the Osaka Stock Exchange.

Opens a large-scale personal computer shop, J&P Technoland (current Joshin Nipponbashi Store).

Opens Mitaka Store in Mitaka City of Tokyo Prefecture as the first store in the Kanto region.

Spins off the service department and establishes Joshin Service Co., Ltd.

Lists its stock on the First Section of the Tokyo Stock Exchange.

Opens DISC-PIER, a music software store.

Opens KIDS LAND, a hobby shop, in Koriyama Interchange Store (current Koriyama Store) in Nara Prefecture.

Opens Sannomiya Ichibankan Store (current Sannomiya Ichibankan Store), a large-scale store in Sannomiya, Kobe City.

Opens J&P Osu Store (current Super Kids Land Osu Store) in Nagoya City as the first store in the Tokai region.

Issues the Joshin Membership Card mainly to improve its customer management by utilizing the POS system.

Reorganizes Joshin Service Co., Ltd. by merging with Joshin Logistics Co., Ltd.

Opens Yaizu Interchange Store in Yaizu City as the first store in Shizuoka Prefecture.

Opens Drugstore Mother-Pier.

Launches the audio-visual software rental service under the franchise agreement with Culture Convenience Club Co., Ltd.

Establishes Joshin TEC Co., Ltd., specializing in insurance services.

Starts a five-year repair warranty service, “5 Long Run” (the current long-term repair warranty service).

Starts a three-year repair warranty service, “3 Long Run,” for business users (the current three-year repair warranty service for corporations).

Celebrates its 50~{th} anniversary.

Launches the Kansai Logistics Center as a logistics service hub.

The head office building acquires a certification for ISO 14001, the international standard for environment management systems.

Joshin’s repair service department acquires a certification for ISO 9002, the international standard (current ISO 9001).

Launches the online store “Joshin web.”

Issues a new point card, “Joshin Point Card EX”(current Joshin Card).

Establishes a new company, J.E. Next Co., Ltd.

Opens BOOK-OFF Shiga Minakuchi Store, the first store operated by J.E. Next Co., Ltd.

Introduces a new ability-based and performance-based personnel system.

Introduces a store management system using PDAs in all of its stores.

Places ads on the Hanshin Tigers helmets in the summer of 2002.

Signs a sponsorship agreement for helmets with Hanshin Tigers.

Establishes the Personal Information Protection Policy.

Establishes the Joshin Group Declaration on Actions.

Acquires the Privacy Mark certification for the first time among major electronics retailers.

Wins METI Minister’s Award (gold award) of the Product Safety Awards (Large Retailers Category).

Joshin Kakogawa store wins the Energy Conservation Center, Japan (ECCJ) Chairman’s Award as an excellent store to promote the spread of energy-saving products in the category of excellent store promoting energy-efficient products.

Wins METI Minister’s Award of the Product Safety Awards for the second straight year (Large Retailers Category) and becomes the first two-consecutive-year recipient.

Joshin Yamatotakada Store wins the Energy Conservation Center, Japan (ECCJ) Chairman’s Award as an excellent store to promote the spread of energy-saving products (as with Joshin Kakogawa Store in February 2010).

Receives the “Heartful Company Vocational Education Contribution Award” of the Osaka Prefecture.

Starts the full-scale operation of the “Home Maintenance Service” business.

Acquires a patent for a goods transportation training house structure of “Joshin Training House.”

Wins METI Minister’s Award of the Product Safety Awards for the third straight year (Large Retailers Category) and becomes the first three-consecutive-year recipient.

Becomes the first official sponsor of Hanshin Tigers.

Ranks first place in the online store category in the Nikkei Business magazine’s “2013 After-Sales Service Satisfaction Ranking” for two consecutive years and second place in the store category.

Commences a full-scale operation of the “Wholehearted Renovation” business.

Wins the Gold Award, a newly created award of the Product Safety Awards organized by the Ministry of Economy, Trade and Industry of Japan.

Forms a partnership with Rakuten Group, Inc. in its common R-Point Card service of Rakuten Super Points as the first household appliance retailer.

Launches a long-term free repair warranty service for Joshin Credit Card holders.

Sign a franchise agreement with NTT DOCOMO, INC. for the common point program “d POINT program.”

Acquires a certification for ISO 22301, the international standard for business continuity management systems (BCMS), as the first major retailer in Japan.

Places Joshin’s logo ads on the cap and the team uniform trousers in addition to the ads on the player’s helmet and the team uniform sleeve as an official sponsor of Hanshin Tigers.

Signs a comprehensive collaboration agreement with Osaka Prefecture in seven areas, including children/welfare, employment promotion, and the environment.

Receives a Dark-blue Ribbon Medal (certificate of merit) in recognition of its efforts for regional reconstruction support.

Opens “eSPORTS Arena Sannomiya (current eSPORTS Arena KOBE Sannomiya)” on the 9th floor of Joshin Sannomiya Ichibankan Store.

Hires three members of the idol group NMB48 in Joshin’s new commercials.

Japan Credit Rating Agency (JCR) upgrades Joshin’s long-term issuer rating by a notch from BBB+ to A−.

Introduces a common point service, “Ponta.”

Opens the virtual reform shop, enabling customers to select goods online 24/7 in a safe and secure environment.

Launches “Kids Members,” a membership service for children.

Launches the Kansai Ibaraki Logistics Center to redevelop a logistics system in light of business continuity including the improvement of operational efficiency, such as the integration of logistics and the expansion of EC business.

Moves from the First Section to the Prime Market of the Tokyo Stock Exchange due to the change in the exchange’s market segmentation.

Opens Nipponbashi Store, its new flagship store in the place of its foundation, Nipponbashi, by integrating Nipponbashi Ichibankan Store, a home electronics and appliance store, J&P, a personal computer and office appliance store, and DISC-PIER, an audio and visual software store.

Celebrates its 75~{th} anniversary.