Directors/Skills Matrix

In order to achieve continual growth for the Group and improve corporate value by achieving our management philosophy “Connecting people and society to the future with a smile,” we require a wide range of knowledge and experience that can identify changes in the management environment and construct suitable management strategies from a long-term perspective.

We must ensure our financial soundness, and balance growth investment and shareholder returns through efficient operation of capital. At the same time, we require extensive knowledge and experience that can connect the creation of new social value to continued growth of the Group and increase our corporate value.

In order to increase corporate value through stable operation of the Group business, we require a broad range of legal knowledge including social norms and corporate ethics, and require the skills that can construct an effective corporate governance system that can connect the implementation of management strategies to continual growth.

In order to achieve continual growth for the Group and increase our corporate value, we require the knowledge and experience that can construct a solid earnings base through effective recomposition of our business portfolio and can construct an external alliance system for creating new social value.

We require knowledge and experience related to management of diverse human resources in order to take the lead in training of the human resources who are the source of our organizational strength to control risks posed by changes in society, to seize new business opportunities, and to achieve sustainable growth for the Group, and to connect higher employee engagement to the creation of new customer value and increased corporate value.

In order to optimize the data flow from perspectives including delivering customer convenience and new experience value, improving operating efficiency, making fast and correct management decisions, business continuity, and security, we require a complete understanding of digital technologies and the knowledge and experience that enables us to take the lead in innovation.

We require the knowledge and experience that can rapidly incorporate medium- to long-term risks and opportunities resulting from environmental issues such as climate change, as well as energy problems, into our management strategies, and can create the new social value by achieving household carbon neutrality—a goal of the Group.

Our largest earnings base is the home appliance retail business, which we have engaged in for generations and which we have positioned as a core business for the medium to long term. In order to develop related businesses that feature high compatibility including being able to utilize the existing business infrastructure, we require knowledge and experience of the home appliance retail business.

We require knowledge and experience of the housing environment business, which is a pillar of the Group goal of creating new social value by helping to strengthen the resilience of an aging society and by achieving household carbon neutrality. This business is also highly compatible with the home appliances retail business in terms of product performance and business infrastructure such as delivery, installation, and construction (work within the house).

We require marketing skills that are specific to the industry, including marketing with ample variations that match the consumers and lifestyles of any generation, collecting vast amounts of customer information and providing product information not only for after-sale service but also for recalls and other product safety measures, and carrying out marketing automation and OMO (Online Merges with Offline) based on customer purchasing trends.

We require logistics-related knowledge and experience that is specific to the industry in order to handle products involved in installation of large, heavy equipment and carry out construction, maintain a product stockpile, provide supply to business locations including sales stores and delivery sites, control a logistics infrastructure that combines complex functions such as shipping and delivery in the EC business, and serve as the arteries of the home appliances retail business.