Process of identification and assessment of human rights risks

We identified potential human rights risks associated with the Group’s business activities and evaluated them from the standpoints of severity and our involvement. Based on these results, we will consider specific actions to reduce human rights risks that have been indicated as highly significant, and prioritize ways to address them.

 

 Human Rights Impact Assessment Process

  1. Identifying the status of human rights in our business activities
    Identify the overall value chain process, and identify the human rights risks that may occur at each stakeholder.
     
  2. Identifying and assessing human rights risks
    Directors and executive officers assess the “human right issues” and “specific matters of concern” for each stakeholder from the perspectives of severity and our involvement.
     
  3. Risk mapping (risk assessment results) and subsequent initiatives
    The average assessment score for each human rights issue is plotted in the risk map, and priority is given to addressing human rights issues with high severity and a high level of Company involvement.

 

Human rights risk map (risk assessment results)

Unlike a typical risk matrix, there are also areas of high priority at the ends of each axis.

Preventing and mitigating human rights risks

As a result of assessing human rights risks, we identified long working hours, health and safety violations, and other high-severity issues at our business partners that needed to be prioritized for a response. Accordingly, we asked our delivery, installation, and repair contractors to complete a questionnaire on their initiatives to respect human rights.

     The implementation rate for initiatives to respect human rights at cooperating delivery partners increased (see the graph on the right). Our analysis found that this was thanks to educational activities such as seminars that were held as part of our stakeholder meetings.

Main Initiatives to Date

April 2023
　Established the Human Rights Awareness Promotion Office

July 2023
　Launched a human rights education promotion activity on the Company intranet

September 2023
　Began publishing a series of articles related to respect for human rights in the Company newsletter

November 2023
　Formulated the Joshin Group Human Rights Awareness Promotion System Began operation of the Human-rights Remedy System

January 2024
　Conducted the first in-house training related to human rights policy Conducted the supply chain procurement questionnaire

November 2024
　Launched a questionnaire on initiatives to respect human rights for delivery partner companies

April 2025
　Added a clause on respect for human rights to basic business contracts 

▶Information disclosure

  • Number of reported human rights cases related to the value chain　
    FY2023: 2; FY2024: 0; FY2025: 2