Approach to Product Safety

Since Joshin was founded, we have been developing our business based on the concept that “The duty of a retailer is to ensure that the customers who purchase products always use them with peace of mind,” with the consistent offering of safe and secure products and services to our customers as a key question.

We formulated the “Voluntary Action Guidelines for Product Safety of Joshin Group” in 2007 to further embody this idea, and have developed a product safety promotion system in cooperation with the Group, so that our customers can always select and use the products we sell with peace of mind.