Approach to Product Safety and Voluntary Action Guidelines

Since the Group was founded, we have been developing our business based on the concept that “The duty of a retailer is to ensure that the customers who purchase products use them with peace of mind until the very end,” with the consistent offering of safe and secure products and services to our customers as a key issue.

     We formulated the Voluntary Action Guidelines for Product Safety of Joshin Group in 2007 to further embody this idea, and have developed a Group-wide, coordinated product safety promotion system, so that our customers can always select and use the products we sell with peace of mind.