We proactively incorporate product safety-related subjects into the curriculum of various employee training programs conducted within the Company. We also conduct workforce training using a video conference system or an e-learning system as needed.
Also, employees of our after-sales service department serve as instructors to provide product safety education to delivery and construction partner companies.
We have a system in place to ensure that our electrical work is always performed by electrical workers who are licensed as electricians.* Electrical workers are required to attach a name tag clearly indicating their electrician certification to the customer upon performing electrical work. Additionally, the electrician number is written on the construction slip given to the customer.
* The number of qualified electrical workers is 3,862 (the entire Group, including partner companies). (as of July 1, 2022)
Targets of the training |
Frequency |
Management candidates |
At least 10 times a year |
Service technology |
At least 100 times a year |
Solar power & Home renovation |
At least 10 times a year |
Product installation demonstration (store staff) |
A few times a year |
New employee |
Once a year |
Targets of the training |
Frequency |
Delivery & Construction (partner companies) |
At least 70 times a year |
The Company has opened the “Joshin Training House” inside our Technical Training Center as a facility for education and training on product delivery, installation, and servicing. With this facility, training can be conducted for various types of house structures of customers’ homes. Training is provided not only to our own employees but also to those of partner companies to prevent product accidents due to inadequate installation work.