Development and Implementation of Education system

We proactively incorporate product safety-related subjects into the curriculum of various employee training programs conducted within the Company. Also, employees of Joshin Service Co., Ltd. serve as instructors to delivery, installation, and construction partner companies on subjects including CS education, safety education, delivery and construction training, home appliance repair training, facility-related training, and technical qualification courses.

In addition to training to prevent recurrence of serious accidents and training to reinforce CS and work quality, we also carry out introductory training for partner companies and are working for complete safety education and to strengthen delivery and construction skills.

* The number of qualified electrical workers is 3,589 (the entire Group, including partner companies). (as of November 1, 2024)

Training for employees (on product safety)

Targets of the training

Frequency

Management candidates

At least 10 times a year

Service technology

At least 100 times a year

Solar power & Home renovation

At least 10 times a year

Product installation demonstration (store staff)

A few times a year

New employee

Once a year

Training for external companies (on product safety)

Targets of the training

Frequency

Delivery & Construction (partner companies)

At least 70 times a year

Further, at the Joshin Training House inside our Technical Training Center, we conduct training for delivery, installation, and construction suitable for various house structures to prevent product accidents due to installation defects. In FY2024, we worked to further enhance service quality by developing product-specific delivery and installation manuals and updating air conditioner installation work specifications.

Training at the “Joshin Training House” (patented in April 2012)
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Training at the “Joshin Training House” (patented in April 2012)