We proactively incorporate product safety-related subjects into the curriculum of various employee training programs conducted within the Company. We also conduct workforce training using a video conference system or an e-learning system as needed.

Also, employees of our after-sales service department serve as instructors to provide product safety education to delivery and construction partner companies.

We have a system in place to ensure that our electrical work is always performed by electrical workers who are licensed as electricians.* Electrical workers are required to attach a name tag clearly indicating their electrician certification to the customer upon performing electrical work. Additionally, the electrician number is written on the construction slip given to the customer.

* The number of qualified electrical workers is 3,862 (the entire Group, including partner companies). (as of July 1, 2022)

Training for employees (on product safety)

Targets of the training

Frequency

Management candidates

At least 10 times a year

Service technology

At least 100 times a year

Solar power & Home renovation

At least 10 times a year

Product installation demonstration (store staff)

A few times a year

New employee

Once a year

Training for external companies (on product safety)

Targets of the training

Frequency

Delivery & Construction (partner companies)

At least 70 times a year

The Company has opened the “Joshin Training House” inside our Technical Training Center as a facility for education and training on product delivery, installation, and servicing. With this facility, training can be conducted for various types of house structures of customers’ homes. Training is provided not only to our own employees but also to those of partner companies to prevent product accidents due to inadequate installation work.

Training at the “Joshin Training House” (patented in April 2012)
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Training at the “Joshin Training House” (patented in April 2012)